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Did you upgraded to Management, when talking to the Indian staff who just reads everything from a booklet?
I would post on the xbox.com Support Forums, it seems stuff there is in the public view so they try their best to make sure everything is well.
I think Harte Hanks got the contract to do this sort of technal support for Microsoft and they are based in Austin, Texas.
Did this with the transfer cable, it took 3 times for them to send me one, and they said it was cause the dumb people didn't confirm my address
That makes sense. I do not recall them reading bacy my address.
I just called them at 800-469-9269. The recording said they are closed so I will call again in the morning. The recording also said that there is some place to check the status online. Does anyone know about that?
I think this time I will ask for thier names and be sure to ask for a supervisor.
