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How to get Free Games from EA

DarkRuler

By DarkRuler
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DarkRuler Gunnery Sergeant Grade 1

DarkRuler

Posted
Posted (edited)

So this is how to get free EA games

 

Requirements:

-EA Account (1 per call and make sure it is 100%)

-An E-Mail address

-A Shipping Address

-A Brain (you have to be smart because they might ask questions)

-EA's Support Number (US: 1-650-628-1001; UK: 0870-243-2435) They are open 10AM - 10PM EST and are closed Sundays

-A Phone Number (when they ask for a number you have to give them a different number each time)

 

1. Call EA

 

2. Give them your e-mail and phone number

 

3. Tell them that you recently got Mercenaries 2 for the 360 and for some reason whenever it tries to connect to the EA server your 360 freezes, but you can play offline perfectly

 

4. They'll put you on hold and when they come back they will either tell you whats wrong or go through troubleshooting steps (go to step 7 if they told you what the issue is)

 

5. So go through the steps, they will tell you to clear your cache, reset your time, open ports and even download a Fight Night Round 4 demo

 

6. They will put you on hold again and come back this time telling you the issue

 

7. They will tell you that the servers were for the console version of Mercenaries 2 are down

 

8. So then they will either say that there's nothing they can do, will give you a replacement game or will give you a $20 off coupon to the EA Store through e-mail (which can only cover 100% of the Wii Active accessory Pack)

 

9. Sometimes for the replacement game they will just send you the game without showing that you own it, but more recently they have been making people get a picture of the game and give that to them (they will tell you how to do that). I have been using ebay since they don't want a pic of the barcode and just a pic of the disc and/or box of the game to prove you own it

 

10. They will give you 2 e-mails after that, one confirming it with EA and another from UPS with a tracking number (if you don't get a UPS e-mail, then don't worry, I didn't get one with my L4D2 and I still received it)

 

 

 

If it doesn't work the first time then call again

I have probably called at least 20 times and have only succeeded 6 times

you can use the same address for each call but just not phone number or e-mail because thats how they keep records

you can use the same PHONE just give them a different number, *67 if you want though

 

I recommend getting Bad Company 2 because you can make the most money from it and sell the VIP code separately

 

 

 

so if you used it and it worked then +rep me

 

 

and enjoy :)

 

 

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The Reason this is happening is because they took the servers down for the PC version of the game, but at the same time, fucked up the 360 version's servers, they say they are working on an update to fix it but they will most likely it will just be cut off too

 

 

Proof-

http://img684.imageshack.us/img684/5444/19115856.jpg

Edited by DarkRuler
  • Like 3
DarkRuler Gunnery Sergeant Grade 1

DarkRuler

Posted
  • Author
Posted (edited)

Will this only work for us in UK?

 

 

Im in US and it will probably work for UK too, you just need the UK support number (unless its the same one)

 

edit-

 

I found the UK support number so I added it

Edited by DarkRuler
  • Like 1
DarkRuler Gunnery Sergeant Grade 1

DarkRuler

Posted
  • Author
Posted

so your saying since they ****** up mercenaries 2, they gave you l4d2 and bc2..?

 

 

Ive called a lot, Ive gotten about 5 coupon codes and 6 games from them, but they all come from the same issue of Mercs 2 freezing

  • Like 1
CheesePuff Apprentice Grade 2

CheesePuff

Posted
Posted (edited)

Sometimes in the US and the UK they ask you for your name in the picture to get the game, so I will be charging $1(+1 rep) for a picture of Mercenaries 2 with your name in the picture. So just PM me or just make a post if you are interested. Only Pay-pal accepted.

 

Example

http://imgshack.info/images/m7vubmgbekk36tcap1w.jpg

Edited by CheesePuff
  • Like 2
DarkRuler Gunnery Sergeant Grade 1

DarkRuler

Posted
  • Author
Posted

hes going to photoshop his name on that picture.

 

 

thats probably why they changed it to do this-

 

1. Send game to warranty department they replace game within 2-3 weeks

 

2. Write Referance Number and name on disc and take a picture and give that to them (3-4 days to receive game, excluding weekends)

DarkRuler Gunnery Sergeant Grade 1

DarkRuler

Posted
  • Author
Posted (edited)

Can someone just do this for me? :p

 

I could

 

 

Also to anyone else, I will do it for them if they ask and give rep :)

 

you could pm me if you want, I have skype and MSN

Edited by DarkRuler
DarkRuler Gunnery Sergeant Grade 1

DarkRuler

Posted
  • Author
Posted (edited)

This, as of now, no longer works

 

When I called last week to try and get my final BFBC2 to keep I was told that I had to write my name and reference number on the disc then on Monday I got this-

 

Thank you for responding,

 

Unfortunately, we have been experiencing an influx of people looking to scam EA out of free new games by requesting under multiple names and emails a new game for the Mercs 2 issue. Due to this influx, we are now requiring a receipt and the copy of the game to be sent in with the proper warranty form (that is at the bottom of the warranty policy) in order to redeem your chosen game. I'm afraid that if you still decide not to send in the game for an exchange, then we do not have the means to assist you further in this regard. I do hope you understand the situation. Thank you.

 

Feel free to contact us again if you have any other questions regarding this issue. You can update your support request by clicking on the My Questions link on http://support.ea.com.

 

Thank you

--------------

Electronic Arts Warranty

 

 

I responded by tying to sound like a pissed off customer and complaining about how I don't want to pay for shipping because it was a screw up by EA. I also said that I already proved I owned the game because I wrote my name on the disc with my name and Ref number and I don't have the receipt because I got the Mercs 2 for my B-Day and then I got this-

 

Thank you for responding,

 

I am going to process a return shipping label to be sent to your email address that you can use to ship us the game. This way you can return the game to us free of charge and on our dime. Once we receive the disk, I'll process the shipment for Bad Co 2. We really just need the game back, the receipt is to verify when the game was purchased. I also understand that Tier 2 had instructed you to take a picture of the disk, but unfortunately, Tier 2 are not the policy makers and this policy has recently changed. I do apologize for the inconvenience, but you know the saying: "A few bad apples".

 

Feel free to contact us again if you have any other questions regarding this issue. You can update your support request by clicking on the My Questions link on http://support.ea.com.

 

Thank you

--------------

Electronic Arts Warranty

 

so they won't send me my BFBC2, so that sucks, **** EA :(

 

 

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Also, this part is a little strange

 

The day right after this was posted was the same day that EA changed their policy

 

then after Cheese Puff said that he would offer services of taking pics of the game was when they changed their policy for you to ship the game to them

 

so just something to think about....

Edited by DarkRuler

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