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Posted

Console Failure Rate

 

  1. Xbox 360 54.2%
  2. PlayStation3 10.6%
  3. Wii 6.8%

 

Percentage of console owners who suffered a second hardware failure after the original repair

 

  1. Xbox 360 41.2%
  2. PlayStation3 14.7%
  3. Wii 11%

 

Percentage of people who rate their customer service experience "very helpful".

 

  1. Nintendo 56.1 %
  2. Sony 51.1%
  3. Microsoft 37.7%

 

Percentage of respondents whose friends have had console hardware failures.

 

  1. Xbox 360 69.9%
  2. PlayStation 3 12.4%
  3. Wii 6%

 

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Posted

I find microsoft support good, even though it takes a while.

try APPLE support. 5 hour wait to hear them tell you they wont fix a brand new ipod, but they will talk to you on the phone if you buy a 50$ tech assistance warrenty. ********.

Posted

I find microsoft support good, even though it takes a while.

try APPLE support. 5 hour wait to hear them tell you they wont fix a brand new ipod, but they will talk to you on the phone if you buy a 50$ tech assistance warrenty. ********.

 

They only act nice because they are paid to do it

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