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    BSOD Help Needed


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    #1 mangriff32

    mangriff32

      Sergeant Grade 3

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    Posted 04 June 2013 - 09:40 AM

    So my friend has asked me to fix his laptop for him, and I cannot determine the problem for the life of me. I am pretty sure that it is a problem with ntoskrnl.exe, but I could be wrong. I have uploaded the minidump for the crash, if you have any ideas as to what is causing the problem, your input would be greatly appreciated. Attached File  New WinZip File.zip   22.59KB   88 downloads



    #2 iBotPeaches

    iBotPeaches

      General Grade 6

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    Posted 05 June 2013 - 12:34 PM

    Can you boot into recovery console?

     

    sfc /scannow
    


    #3 mangriff32

    mangriff32

      Sergeant Grade 3

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    • Gender:Male
    • Location:Florida

    Posted 06 June 2013 - 04:56 PM

    Turns out that the computer had some nasty rootkit, but I got rid of it and it works like a charm. Thanks though peaches






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