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    How to get Free Games from EA


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    #1 DarkRuler

    DarkRuler

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    Posted 22 June 2010 - 07:54 AM

    So this is how to get free EA games

    Requirements:
    -EA Account (1 per call and make sure it is 100%)
    -An E-Mail address
    -A Shipping Address
    -A Brain (you have to be smart because they might ask questions)
    -EA's Support Number (US: 1-650-628-1001; UK: 0870-243-2435) They are open 10AM - 10PM EST and are closed Sundays
    -A Phone Number (when they ask for a number you have to give them a different number each time)

    1. Call EA

    2. Give them your e-mail and phone number

    3. Tell them that you recently got Mercenaries 2 for the 360 and for some reason whenever it tries to connect to the EA server your 360 freezes, but you can play offline perfectly

    4. They'll put you on hold and when they come back they will either tell you whats wrong or go through troubleshooting steps (go to step 7 if they told you what the issue is)

    5. So go through the steps, they will tell you to clear your cache, reset your time, open ports and even download a Fight Night Round 4 demo

    6. They will put you on hold again and come back this time telling you the issue

    7. They will tell you that the servers were for the console version of Mercenaries 2 are down

    8. So then they will either say that there's nothing they can do, will give you a replacement game or will give you a $20 off coupon to the EA Store through e-mail (which can only cover 100% of the Wii Active accessory Pack)

    9. Sometimes for the replacement game they will just send you the game without showing that you own it, but more recently they have been making people get a picture of the game and give that to them (they will tell you how to do that). I have been using ebay since they don't want a pic of the barcode and just a pic of the disc and/or box of the game to prove you own it

    10. They will give you 2 e-mails after that, one confirming it with EA and another from UPS with a tracking number (if you don't get a UPS e-mail, then don't worry, I didn't get one with my L4D2 and I still received it)



    If it doesn't work the first time then call again
    I have probably called at least 20 times and have only succeeded 6 times
    you can use the same address for each call but just not phone number or e-mail because thats how they keep records
    you can use the same PHONE just give them a different number, *67 if you want though

    I recommend getting Bad Company 2 because you can make the most money from it and sell the VIP code separately



    so if you used it and it worked then +rep me


    and enjoy :)


    ----------------------------------------------------------------------
    The Reason this is happening is because they took the servers down for the PC version of the game, but at the same time, fucked up the 360 version's servers, they say they are working on an update to fix it but they will most likely it will just be cut off too


    Proof-
    Posted Image

    Edited by DarkRuler, 22 June 2010 - 09:59 AM.


    #2 iTzoODavidOo

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    Posted 22 June 2010 - 07:59 AM

    Will this only work for us in UK?

    #3 DarkRuler

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    Posted 22 June 2010 - 08:20 AM

    Will this only work for us in UK?



    Im in US and it will probably work for UK too, you just need the UK support number (unless its the same one)

    edit-

    I found the UK support number so I added it

    Edited by DarkRuler, 22 June 2010 - 09:44 AM.


    #4 lostmodz26

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    Posted 22 June 2010 - 10:09 AM

    Damn, I should try this.

    #5 Decatur

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    Posted 22 June 2010 - 10:19 AM

    so your saying since they fucked up mercenaries 2, they gave you l4d2 and bc2..?

    #6 DarkRuler

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    Posted 22 June 2010 - 02:58 PM

    so your saying since they fucked up mercenaries 2, they gave you l4d2 and bc2..?



    Ive called a lot, Ive gotten about 5 coupon codes and 6 games from them, but they all come from the same issue of Mercs 2 freezing

    #7 CheesePuff

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    Posted 22 June 2010 - 03:07 PM

    It works I have gotten 2 games and 1 coupon code. All you have to do is go along with their questions and you can pretty much get unlimited EA games.

    #8 .Slack♠

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    Posted 22 June 2010 - 04:48 PM

    id probably stutter too much for this to work.

    #9 Decatur

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    Posted 22 June 2010 - 05:01 PM

    can i get a list of EA games?

    #10 DarkRuler

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    Posted 22 June 2010 - 05:04 PM

    can i get a list of EA games?


    EA Store

    It can be any game and any platform

    #11 CheesePuff

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    Posted 22 June 2010 - 05:05 PM

    List of Ea Games

    This Might Help

    #12 DarkRuler

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    Posted 23 June 2010 - 01:17 PM

    List of Ea Games

    This Might Help


    lol, Blake, I don't think you can get ALL of those games

    #13 CheesePuff

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    Posted 23 June 2010 - 01:24 PM

    Sometimes in the US and the UK they ask you for your name in the picture to get the game, so I will be charging $1(+1 rep) for a picture of Mercenaries 2 with your name in the picture. So just PM me or just make a post if you are interested. Only Pay-pal accepted.

    Example
    Posted Image

    Edited by CheesePuff, 23 June 2010 - 02:01 PM.


    #14 Randomrocket

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    Posted 23 June 2010 - 04:30 PM

    Posted Image

    ........
    *opens photoshop*
    :whistle:

    #15 CheesePuff

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    Posted 23 June 2010 - 05:15 PM

    idk what you are saying

    #16 gruntmods

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    Posted 24 June 2010 - 10:29 AM

    idk what you are saying

    hes going to photoshop his name on that picture.

    #17 DarkRuler

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    Posted 24 June 2010 - 10:35 AM

    hes going to photoshop his name on that picture.



    thats probably why they changed it to do this-

    1. Send game to warranty department they replace game within 2-3 weeks

    2. Write Referance Number and name on disc and take a picture and give that to them (3-4 days to receive game, excluding weekends)

    #18 Quinn

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    Posted 24 June 2010 - 10:57 AM

    Can someone just do this for me? :p

    #19 DarkRuler

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    Posted 25 June 2010 - 03:57 PM

    Can someone just do this for me? :p


    I could


    Also to anyone else, I will do it for them if they ask and give rep :)

    you could pm me if you want, I have skype and MSN

    Edited by DarkRuler, 25 June 2010 - 03:58 PM.


    #20 DarkRuler

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    Posted 28 June 2010 - 03:31 PM

    This, as of now, no longer works

    When I called last week to try and get my final BFBC2 to keep I was told that I had to write my name and reference number on the disc then on Monday I got this-

    Thank you for responding,

    Unfortunately, we have been experiencing an influx of people looking to scam EA out of free new games by requesting under multiple names and emails a new game for the Mercs 2 issue. Due to this influx, we are now requiring a receipt and the copy of the game to be sent in with the proper warranty form (that is at the bottom of the warranty policy) in order to redeem your chosen game. I'm afraid that if you still decide not to send in the game for an exchange, then we do not have the means to assist you further in this regard. I do hope you understand the situation. Thank you.

    Feel free to contact us again if you have any other questions regarding this issue. You can update your support request by clicking on the My Questions link on http://support.ea.com.

    Thank you
    --------------
    Electronic Arts Warranty


    I responded by tying to sound like a pissed off customer and complaining about how I don't want to pay for shipping because it was a screw up by EA. I also said that I already proved I owned the game because I wrote my name on the disc with my name and Ref number and I don't have the receipt because I got the Mercs 2 for my B-Day and then I got this-

    Thank you for responding,

    I am going to process a return shipping label to be sent to your email address that you can use to ship us the game. This way you can return the game to us free of charge and on our dime. Once we receive the disk, I'll process the shipment for Bad Co 2. We really just need the game back, the receipt is to verify when the game was purchased. I also understand that Tier 2 had instructed you to take a picture of the disk, but unfortunately, Tier 2 are not the policy makers and this policy has recently changed. I do apologize for the inconvenience, but you know the saying: "A few bad apples".

    Feel free to contact us again if you have any other questions regarding this issue. You can update your support request by clicking on the My Questions link on http://support.ea.com.

    Thank you
    --------------
    Electronic Arts Warranty


    so they won't send me my BFBC2, so that sucks, fuck EA :(


    ---------------------------------------------------------------------------
    Also, this part is a little strange

    The day right after this was posted was the same day that EA changed their policy

    then after Cheese Puff said that he would offer services of taking pics of the game was when they changed their policy for you to ship the game to them

    so just something to think about....

    Edited by DarkRuler, 28 June 2010 - 03:41 PM.